Terms of Service

Using Escalia

• You must provide accurate account information, keep your login credentials secure, and use Escalia only for lawful business purposes.
• You are responsible for the content, offers, claims, files, forms, leads, communications, and integrations you create or publish through Escalia.
• You must not use Escalia to send spam, collect information unlawfully, violate privacy rights, infringe intellectual property, distribute malware, mislead users, or engage in illegal, harmful, abusive, or fraudulent activity.

Accounts, Plans, and Billing

• Access to some features depends on your selected plan, add-ons, limits, billing cycle, and account status.
• Paid subscriptions and add-ons are billed according to the pricing, cycle, and payment terms shown when you subscribe or make changes.
• You are responsible for taxes, payment information, and charges associated with your account. Failure to pay may result in reduced access, suspension, or cancellation.
• Unless otherwise stated, subscription fees are non-refundable except where required by law or expressly approved by Escalia.

Customer Content and Data

• You retain ownership of the content and data you submit to Escalia. You grant Escalia the limited rights needed to host, process, display, secure, transmit, and operate that content as part of the service.
• You represent that you have the necessary rights and permissions to upload, publish, process, and use any content or personal information you place in Escalia.
• You are responsible for providing any notices, consents, disclosures, and policies required for visitors who submit information through your pages.

Third-Party Services

• Escalia may integrate with payment processors, analytics services, ad platforms, email providers, calendar tools, hosting services, and other third-party systems.
• Third-party services are governed by their own terms and privacy policies. Escalia is not responsible for third-party products, outages, data practices, or changes.

Availability and Changes

• We may update, improve, limit, suspend, or discontinue parts of Escalia at any time, including features, plans, pricing, storage, limits, or integrations.
• We work to keep Escalia reliable, but we do not guarantee uninterrupted, error-free, or fully secure operation.

Disclaimers and Limitation of Liability

• Escalia is provided as is and as available, without warranties of any kind to the fullest extent permitted by law.
• Escalia is not responsible for business outcomes, advertising performance, lead quality, lost profits, lost data, indirect damages, or consequences of content and campaigns created by users.
• To the fullest extent permitted by law, Escalia liability for any claim is limited to the amount you paid to Escalia for the service during the three months before the claim arose.

Termination

• You may stop using Escalia or cancel your subscription according to the available account or billing tools.
• We may suspend or terminate access if you violate these Terms, create risk, fail to pay, misuse the service, or if continued access would be unlawful or harmful.

Contact

• For questions about these Terms, contact us at support@escalia.io.